FOQ

FAQ - Motorcycle Parts Inquiry

Frequently Asked Questions

Have questions about motorcycle parts, orders, or our services? We've compiled a list of common inquiries to help you find the answers you need quickly.

How do I find the right part for my motorcycle?

The best way to find the correct part is to use our website's search bar and filters. You can search by your motorcycle's make, model, year, and even VIN (Vehicle Identification Number) if available. If you're still unsure, feel free to contact our support team with your bike's details, and we'll be happy to assist you.

What is your shipping policy and delivery time?

We offer various shipping options, including standard and expedited delivery. Delivery times vary based on your location and the availability of the part. You can find detailed information on our Shipping Policy page. Once your order is placed, you'll receive a tracking number to monitor its progress.

Can I return a part if it doesn't fit or is defective?

Yes, we have a comprehensive return policy. If a part doesn't fit, is defective, or you're simply not satisfied, you can return it within 30 days of purchase. Please review our Return Policy page for full details and instructions on how to initiate a return.

Do you offer international shipping?

Yes, we ship to many international destinations. During the checkout process, you can select your country to see available shipping options and costs. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Are your parts genuine OEM or aftermarket?

We offer both genuine OEM (Original Equipment Manufacturer) parts and high-quality aftermarket parts. Each product listing clearly indicates whether the part is OEM or aftermarket. We source our aftermarket parts from reputable manufacturers to ensure quality and compatibility.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website. You can use this tracking number to check the real-time status of your delivery.

Do you offer installation services or technical support?

While we do not offer direct installation services, our customer support team can provide basic technical guidance and answer questions about part compatibility. For complex installations, we recommend consulting a certified motorcycle mechanic.

How do I create an account and what are the benefits?

You can create an account by clicking on the "Sign Up" or "Register" link at the top of our website. Benefits include faster checkout, order history tracking, wishlists, and exclusive access to promotions and discounts.

Can't find your answer? Contact our support team directly!

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